![]() ![]() ![]() Some interesting capabilities to add to your existing SIP phones: Plivo supports all popular SIP-based softphones and hardware phones, including Bria, Cisco, and Polycom. Any Plivo application can implement the business logic needed to control a SIP phone using any of several web languages without any telecom background knowledge needed. Plivo endpoints eliminate the need to set up and manage a phone system. Traditionally, SIP phones had very basic functionality and needed to be connected to a PBX. Plivo extends the capabilities of your existing SIP phones, allowing you to add custom business logic when calls are made or received. You can use your desired phone number as the caller ID. Note: The endpoint should be assigned with direct-dial application. Demo call this example, is the SIP URI of the endpoint to which you want calls to be redirected.Īlternatively, you can set up call forwarding with the help of a Dial XML element, similar to the example laid out below, which can redirect calls to the attached to the Plivo DID should return XML code like the example above. You can use the demo call forwarding application to redirect the inbound calls to a DID and then to an endpoint. Inbound call to DIDs redirected to endpoints ![]() ![]() Alternately, you can make calls to an endpoint using our outbound call method. Note: You can make calls to an endpoint from a Plivo endpoint or an external SIP endpoint if the external VoIP provider supports that. Find the SIP URI for an endpoint on the Endpoints page of the Plivo console and click on the plus sign for the endpoint for which you need the SIP URI. You can make calls from a SIP endpoint to another SIP endpoint by dialing out to the SIP URI of the endpoint. You can either directly receive calls on a softphone, hardphone, web application, Android app, or iOS app in which the Plivo endpoint has been configured, or receive an inbound call to a Plivo DID number that can be redirected to an endpoint. Caller and call recipient network connection.VoIP call quality depends on the following factors: If everything is fine, and if the call was not disconnected by the caller or call recipient, then please contact so that our support team can investigate the issue.Check the session expiry time that's set up in the softphone, hardphone, or SDK.You should have this URL as answer_url for the application that's assigned to the Plivo endpoint. You can use the direct dial app to make calls using an endpoint. Make sure you've set up the proper application to the endpoint to make calls.You can also trigger the retrieve an endpoint method to retrieve endpoint details. Check whether the endpoint is configured properly and registration was successful.Your password may be alphanumeric and may contain special characters.Īlphanumeric characters are allowed, special characters are not allowed.Ĭharacter limit: 50 characters Unable to make or receive calls Username (25 alphanumeric characters are allowed) + 12-digit number added by Plivoįor example: + 123456788910 (added by Plivo). You can find the credentials on the console Endpoints page. Make sure that you're using the right credentials. This guide talks about things to look for if you face any of these issues while using Plivo endpoints to make and receive calls: ![]()
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